I recently brought my car in for routine tires and brakes. It turned out that my car needed more work than I thought and the bill was going to be substantially more than I had budgeted. Russ was very understanding and helpful. We were able to find ways to bring the cost down to a more manageable amount and I was never made to feel bad about being on a tight budget. All my options were thoroughly explained with pictures and the entire experience was amazing. I highly recommend having your vehicle serviced at Tuffy.
Feb 15, 2021 – normal, IL
They are always treating my cars well, and getting things done at a fast rate. I would highly recommend them to anyone looking for a fair auto Location.
Feb 13, 2021 – Normal, IL
Its nice to have a repair shop you can trust them to work on your vehicles. They are honest and explains everything that is wrong with your vehicles. Great shop to bring your vehicles!
Feb 11, 2021 – Bloomington , IL
Russ and his team always make me feel comfortable and like they are keeping my vehicle safe. Upfront and honest. Highly recommended......
Feb 10, 2021 – Hudson, IL
Tuffy service managers are always so pleasant to work with. Delivering the message that the work is going to be expensive is not easy and they maintain such a professional and polite attitude. I really appreciate all their help.
Feb 07, 2021 – Bloomington, IL
I was driving from STL to Chicago when I noticed my tire probably had a leak and that I needed to pull over and fire a tire shop. Im not familiar with Bloomington and felt overwhelmed by the anxiety that comes with car issues and being a woman in a car shop. So many times I have felt taken advantage of because of the way men treat women in this industry. I learned very soon I was in the best hands I could have landed in. Russ was an amazing guy and took good care of me. As a queer person and as a woman these environments often feel threatening and in this experience I felt like I had ran into an old friend. This shop is nowhere near where I live but if possible I am going to try and plan car maintenance at this shop on my trips from Chicago to STL. I could not recommend this place enough. Go in and see Russ! Let him make you laugh or smile. Youre safe here and you and your car will be treated respectfully.
Feb 06, 2021 – Chicago , IL
Another great visit.
Jan 27, 2021 – Bloomington, IL
Have been going for years to this Tuffy for most of my automotive needs. My neighborhood mechanics.
Jan 26, 2021 – Bloomington, IL
Always a pleasure going in and having quality and reliable work done. Not once have I ever felt scammed where Ive had that at other shops. Russ and the employees of Tuffy are beyond good people. Keep giving them your business as I know I will be!
Jan 26, 2021 – Bloomington, IL
Spoke with Stan in Russ at this location and he took care of my son and a Van not only did they take care of us they were very good to us the game was I sure special attention made sure that the vehicle was safe in my son pulled away with a smile on his face for a child who's not car Enthusiast's it was my pleasure to deal with them to make sure my son drove away safe thanks again for the great hospitality and work.
Jan 16, 2021 – Tinley park, IL