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Tuffy
Tuffy Bloomington

Name: Tuffy Bloomington
Address: 1505 East Vernon Ave., Bloomington, IL, 61701
Telephone: 309.662.0537
Rating: 0

Done Right. Period.

Family Owned & Operated

2 Years/24,000 Mile Parts & Labor Warranty

We Service All Makes & Models

FREE Shuttle Service See Store for Details

Complete Auto Repair

1505 East Vernon Ave.
Bloomington, IL 61701

309.662.0537

Mon-Fri 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed

Click for directions

Our Customers' Reviews Powered by Pistn

Nov 19, 2020 Ellie H.

★★★★★

I love this service and quality of this shop, they make everything so easy to understand and always double and triple check to make sure your problem has been sorted out. They are very quick but thorough, and never try to push extra costs or maintenance on you. Would recommend this shop to everyone and anyone!

Nov 19, 2020 Teri L.

★★★★★

I had a window regulator go out when I had to be home soon and out of town the next day. Tuffy got me in and all fixed up in a jiffy. Their service went above and beyond to help me. They were definitely my heroes that day. And the entertainment given to my 4 year old grandson left him telling of magic tricks all night. Thank you Tuffy staff.

Nov 18, 2020 Jackie S.

★★★★★

I have been taking my cars to Tuffy for years. Tuffy provides excellent service. They are also honest.

Nov 17, 2020 Kaylee B.

★★★★★

Russ was extremely sweet and let me know everything that had to be done to my car, and Brian had everything done in less than an hour

Nov 14, 2020 Koltan W.

★★★★★

These guys were the best experience I’ve had and were very honest and straightforward about what I needed done. When I told them I didn’t have money for other things we wanted to do they said no problem we can always come back to that when I’m more financially ready and I didn’t feel forced to buy something for my own car! Thanks guys definitely coming back!

Nov 13, 2020 Bonnie B.

★★★★★

Excellent service. Always take good care of my vehicle.

Nov 12, 2020 David R.

★★★★★

Great service!

Nov 10, 2020 Frank W.

★★★★★

Very quick, very straight forward, good job.

Nov 08, 2020 Leatha M.

★★★★★

had great service i recommend this place to everyone .I even told all my friends on facebook about this place .

Nov 04, 2020 Tim H.

★★★★★

I can always count on them to do good work and get me back on the road quickly. They have never tried to push unnecessary repairs on me as some shops will try to do.

Oct 28, 2020 abby s.

★★★★★

best car service i have ever received.

Oct 16, 2020 Jeanie P.

★★★★★

Got in quick. Went over and beyond with service and customer care.

Oct 16, 2020 Jeanie P.

★★★★★

Got in quick. Went over and beyond with service and customer care.

Oct 16, 2020 Jim R.

★★★★★

Tuffy is fast, courteous, and convenient. Everyone in the place is so friendly, and they make getting my car serviced so easy. They do everything they can to accommodate my needs, and they always give me a fair price. This is a wonderful place to take care of awl of your car’s needs.

Oct 14, 2020 John A.

★★★★★

Their level of customer service should be used in other businesses training manual !! Well trained, mannered, better than fair pricing. "Tip of the cap" to this truly dedicated team. 5 Stars !!!

Oct 11, 2020 Don S.

★★★★★

My car needed a new battery, stopped by there on a Saturday afternoon and they took care of me. I was in and out in 30”. Very good service.

Oct 07, 2020 Jayna V.

★★★★★

Polite, thorough, transparent, progressional, fair.

Oct 05, 2020 Fred W.

★★★★★

I don't go anywhere else in town for repairs to my vehicles. I have taken all 3 my vehicles there over the last 20 years.

Oct 03, 2020 Samantha M.

★★★★★

Customer safety and satisfaction is paramount here! I received excellent customer service and felt my safety was their top priority! I will, undoubtedly, return to Tuffy’s for all my car’s maintenance needs! Just excellence all the way around, something you will not find anywhere else!

Sep 29, 2020 Cam L.

★★★★★

Fast inspection and repairs. Scott and Russ were great to work with

Sep 26, 2020 Maz K.

★★★★★

I was told that I needed a new Muffler by some out of town Muffler Shop where I got my flex pipe installed. But I turned it down. Then, I took it to Tuffy locally for free estimate and was told I did not need a Muffler but need Spot weld at some area in front and on Muffler tip. My only problem is, $117 for some spot weld job is insane. I had them do this job because I wanted to support our local business. Customer service was great.

Sep 19, 2020 Sonia H.

★★★★★

They took good care of me. Very open and informative when tling me what was wrong with my car. And I appreciate the same day service!

Sep 19, 2020 Cheri Lynn O.

★★★★★

Everything is changing in today's world, but not the excellent service at Tuffy! I have come to trust them with my vehicles and know they will do get things done as quickly and correctly as possible! They are the first and only ones I call for the unexpected and routine! Thank you Tuffy for your great customer service and excellent car/van care!

Sep 19, 2020 Lisa G.

★★★★★

I’m new to town and appreciate that this shop is honest n not just trying to sell you everything. They are accommodating n quick. I would recommend their services to everyone, I will be a repeat customer.

Sep 19, 2020 Divaspathi B.

★★★★★

Very nice service center. Manager and workers are very friendly.

Sep 18, 2020 Lisa G.

★★★★★

The people are so nice here. I appreciate their honesty.

Sep 18, 2020 Amaya S.

★★★★★

I’m young and really don’t know much about cars. Tuffy gave me insight that no other mechanic was offering, I was able to get same day service and felt like my car was in good hands.

Jan 27, 2020 Alan S.

★★★★★

Took out vehicle in they told us what we needed. Had it repaired and ready same day. Was not expecting that for all that needed to be done. Russ gives excellent customer service. Was polite every time I called to ask questions. I recommend going to Tuffy!!!!

Nov 08, 2019 Michael F.

★★★★★

They were extremely helpful and friendly. I was very satisfied with their work, and I plant to return there for any future car troubles.

Nov 02, 2019 Kevin O.

★★★★★

I could not be more pleased with my whole experience at Tuffy's. My car was towed there by recommendation of the towing company. Russ was especially attentive during the whole process, even as my insurance company debated what to do with my car (total it or fix it). Casey gave me some excellent suggestions when it came to buying a new (to me) vehicle. Today I am buying my car and Tuffy's will have a customer for life, honestly thanks to Russ and Casy.

Oct 29, 2019 Jennifer L.

★★★★★

Took care of daughter's over weekend, while she was home for college. Looked at my car, as it has been making noise on and off for months. It has been looked at 4 times at 2 other shops, no issues ever found. They diagnosed and fixed it the same day! I have found my new mechanic!!!!

May 23, 2019 Dave O.

★★★★★

Over the past 4-5 years we have purchased a couple of older vehicles for our daughters as their first cars. We would not trust the service to anyone but Tuffy! They are very thorough with very reasonable rates, and always recommend if further items should be watched or taken care of. I feel like they want our daughters to be as safe on the road as their mother and I do. Thanks to everyone at Tuffy in Bloomington for the great service.

May 13, 2019 Thomas L.

★★★★★

What a trustworthy and honorable mechanic. They made sure that my van was fixed quickly even staying a little late so we could use it for the weekend. I would recommend them to everyone that doesn’t want to be taken advantage of.

Apr 04, 2019 Ami A.

★★★★★

Wow, great service, explained everything, shuttled me to & from my job, took excellent care of my car. Fixed my noisy car right up and charged an unbelievable price with their online coupons! Will go back again for sure. Thanks guys!

Mar 10, 2019 David V.

★★★★★

I am new to the area and very glad to find this facility. The extra care and thorough work and assessment mean a lot to my confidence that my vehicle is ok. Very friendly atmosphere and comfortable waiting area. 😎

Mar 01, 2019 Rick S.

★★★★★

If you want the best mechanics in Bloomington-Normal that are honest, fair and a great team to work with—go to Tuffy's. I have three vehicles that need routine maintenance and they do a great job at a fair price. I also take my vehicles to Tuffy’s when they have issues because of their honesty and trouble shooting skills. I have recommended Tuffy’s to my family and friends and will continue to do so. You can’t find a better service center in town!

Jan 07, 2019 GJ N.

★★★★★

My first visit to Tuffy today for an oil change and suspension diagnostic. The service was excellent and good pricing. I will definitely be back for any car repairs or maintenance I need.

Dec 13, 2018 Ann T.

★★★★★

I am very happy with the wonderful treatment that Tuffy gave me when I had my car serviced. They were fast and fair in their prices as well as courteous and friendly. I will definitely use Tuffy of Bloomington again.

Aug 31, 2018 becky B.

★★★★★

I was able to get my vehicle in right away before we left for your trip. Great customer service! We definitely be back!

Aug 20, 2018 Sara A.

★★★★★

The very first time I went to Tuffy, they were very welcoming. They ran an estimate for my car in a short amount of time, and got the work done in timely manner. Great service

Apr 02, 2018 Tim R.

★★★★★

The staff at Tuffy are very friendly and both Jason and Mike do a good job of explaining complicated car issues in terms that make sense to those of us that are ASE certified.If you have an issue with your vehicle, I’d recommend taking it to Tuffy.

Feb 21, 2018 Roger L.

★★★★★

I went to get an estimate on getting my brake pads replaced the estimate I received was at least $100 less than others I had received. They were able to fit me in the same day to get the work done. The office manager was very helpful and I was able to use a loner car while my car was getting the work done. I saw a sign on their counter referencing coupons that were available for a discount. She instructed me on how to get this coupon. Saved me an additional $50.

Feb 12, 2018 Robert H.

★★★★★

The staff is professional, helpful and friendly. Thank you Brandon Newbanks and the entire staff for your help. Anyone out there that needs your vehicle fix or looked at, this is the place to go too. I will be coming back again.

Nov 26, 2017 jewanna n.

★★★★★

I have been a customer at Tuffy for over 12 years through the good and bad the !994 vehicles and the 2014 I have always been satisfied for the most part having a very old vehicle an to expect a miracle is one thing I am so satisfied with them especially the payment plan if you need it with this world economy we all do. Thanks

Nov 24, 2017 Ed C.

★★★★★

I was on my way to visit friends in Wisconsin. My transmission went out. Kathy’s was the only place I could find open on Saturday, so that made my decision easy. I was greeted on the phone with a friendly voice. I was assured that would do everything they could. I was told they would try their best to have my car ready Tuesday for my return trip. They help me with renting a vehicle to continue my journey, locating a transmission, and keeping me posted along the way. My car was completed on Tuesday as promised. They went above and beyond my expectations.Yes, I am in Texas. This is where you need to take your car.

Nov 19, 2017 John S.

★★★★★

I'm writing this a little late, but have to give credit where credit is due. Brought my car down to them unannounced with an exhaust problem, I was in the waiting area when an elderly lady came in with a brake light on. First the lady behind the counter came around and gave her a hug. They gave this woman the VIP treatment. Fixed her car then checked out everything for winter. They took care of her the way I would want my mother taken care of! They then showed me my problem and told me my options and had me fixed that day.I would definitely go to them again. Best customer service in town!

Oct 11, 2017 Justin P.

★★★★★

The staff was professional and friendly. This was the second time I had my car worked on by this staff. I will definitely be back again for my next oil change, basic service, or repair in the future.

Oct 04, 2017 Melissa L.

★★★★★

Very professional service with technicians that seem to truely care about their customers. Fixed a problem on my car and didn't mind taking to a friend that had some auto experience on the phone for me. Much appreciated.

Jul 13, 2017 Karen M.

★★★★★

We called at the last minute last Saturday with an emergency auto issue. We needed to be in NE and our van was spilling oil in large quantities. Tuffy squeezed us in, found the problem and allowed us to get on the road to NE by the afternoon. They were wonderful to work with and kept us up to date on the issue as it was occurring. I highly recommend them.

Jun 30, 2017 Gary B.

★★★★★

While traveling on vacation in IL I suddenly heard an odd loud noise from under my floorboard and then felt a vibration and heard a ticking that increased and decreased with my speed. I had experienced this same ticking and vibration in early June and had my Universal Joints replaced at Tuffy's Omaha. On Monday morning, June 26, I called Jason, Tuffy's store Manager in Bloomington IL., and explained my situation. My 101 year old Mom was at the Hospice House under their care until I arrived home. I had to pick her up early Wed. morning. Tuffy's arranged towing from Champaign IL. to Bloomington and then replaced the U-joints and Drive shaft in record time. This was all done under the Tuffy's National Warranty program. I greatly appreciate the patience and courtesy that Jason showed when I called in somewhat of a panic. I also appreciate the speed with which Jason and his staff got the needed parts and installed them so I could get back to Omaha Tues. night in time to get my Mom Wed. morning. Tuffy's Bloomington YOU ARE AWESOME!!!!

Jun 15, 2017 Michael T.

★★★★★

Very efficient service and some of the more friendlier customer service folks you'll find at an auto service station.

May 23, 2017 Jaleigh P.

★★★★★

I appreciate everything about Tuffy! The staff are extremely helpful, care about their customers, and are quick to say offer other options, even if it means they don't receive the funds from doing the service. They have searched for recalls that would be done for free at a dealer, suggested I go to a tire dealer to get cheaper tires for my car. They also will give the breakdown of what is most vital and when to expect other things needing to be taken care of. They work hard to get me in when I need to drop off a vehicle for repairs or to do diagnostic work. They stand behind their work and will make sure it is done right. I highly recommend Tuffy's for anyone in the Bloomington-Normal area. The flower on the dashboard after service is a nice gesture.

Mar 10, 2017 Dianna s.

★★★★★

I have been very satisfied with Tuffy, I have had to use them multiple times. They have been very friendly and professional. I would recommend them to everyone that I know. They have kept me up to date on all my needs for my car and have been very fairly prices.

Feb 20, 2017 John H.

★★★★★

Broke down on I-55 and called a towing service. During the wait I googled local repair shops and found this one. Glad I did - they took great care of us, drove us to a rental facility so we could continue down to Peoria, and then had the truck fixed within hours for a reasonable price. Thanks everyone! - JH

Jan 28, 2017 Aimee O.

★★★★★

This was my first time visiting this service center. In a 24-hour period, I called about possible brake issues, was booked an appointment for a free brake inspection the next morning, easily dropped my car off to a very nice woman at their front desk, got a call within a few hours about my brake issues, was provided 2 options for fixes (both of which were very reasonably priced), and a few hours later got a call that my car was done! When I picked up my car, I had a super helpful conversation with Mike about which services they provided and my routine maintenance schedule for my specific vehicle (he actually printed a schedule for me and highlighted which services I needed to get done). And my brakes no longer squeak! Overall great experience! Will definitely be going back there when I need more work and for my maintenance services.

Jan 15, 2017 J F.

★★★★★

I was in Bloomington Christmas shopping when the drive shaft went out of my truck. I had no idea what was wrong and stopped at Tuffy because it was the first place I came to . They squeezed me into their already super busy schedule. I was worried I was not going to get home. They test drove, figured out the problem, had the parts , repaired and had me headed home in 4 hours. I was treated kindly by everyone I spoke to from the person I first talked to and to the mechanics who repaired my truck. They Explained everything and showed me exactly what was wrong. . I would recommend Tuffy -Bloomington to anyone that needs service and wants excellent treatment.. I felt that I was extremely lucky that I pulled in .

Dec 14, 2016 Sue K.

★★★★★

After going to Tuffys and getting my car done I feel so much better and safer driving my car now, they have put my mind at ease THANK YOU TUFFYS. You will always get my business and will be proud to let everyone know where I take my car. Thanks Sue K !

Dec 03, 2016 Stacey S.

★★★★★

Professional and knowledgeable. Staff is super friendly and always concerned about the customer. Can't say enough about them.

Nov 28, 2016 Lourdes R.

★★★★★

Guys, you are the best!!! I'm from out of town, just visiting when my car start doing this horrible sound, check various places around my area and Tuffy's was the one with best reviews, went there, and I am really impressed with the service and the human quality of the personnel. Your rating is a big 10!!!

Nov 15, 2016 Tim G.

★★★★★

Professional, friendly, knowledgeable, clear and proactive communication. I have appreciated their expertise in fixing things right. I will continue to take my vehicles here as needed.

Nov 08, 2016 Mari C.

★★★★★

I have been going to Tuffy for several years now. I trust them to fix my car. Equally important is that the staff are always very friendly and helpful.

Sep 13, 2016 Cameron S.

★★★★★

We've been Tuffy customers for several years. We've brought three vehicles to them and they have always given us the greatest service. That's why we keep coming back. They communicate what they find and what your options are. I like that they keep me in the loop on every possible option. The repairs have always been done quickly and right. When possible they will give you the lowest cost option. We've been there enough that they know us by name. I just brought my newest vehicle in for a checkup. They don't recommend service unless it's absolutely needed. Wouldn't take my vehicles anywhere else.

May 30, 2016 Charlene E.

★★★★★

On Saturday May 21st, with less than 1/2 hour until closing Tuffy's took the extra time to check out my vehicle after having been towed there after running over a piece of metal on the highway on my way to St. Louis. I am a 77 year old woman traveling by myself, and they provided excellent service and didn't give me the runaround about needing service that wasn't necessary. Within 20 mins I was back on the road on my way to St. Louis. Not only were they professional but very friendly and caring too!

May 12, 2016 Marty W.

★★★★★

I would recommend Tuffys to everyone, they are very friendly and accomidating, and they do great work, price is affordable, so if you need anything done to your vehicle I'd recommend Tuffys for your next auto repair!

May 02, 2016 Zolisha W.

★★★★★

Outstanding Service! Took my sons car here due to power steering, lights and tire issues. The work was completed a day earlier than projected. I was given a loaner car and they offered an easy pay solution so I could get everything I needed completed at one time. The guy who called me back was really nice and I didn't feel like I was getting taken advantage of. I will be referring all my friends. Best Service in town.

Apr 24, 2016 roxy g.

★★★★★

the only complaint i have is that you sent me a coupon that i couldn't use because i had used one that i received in mail circular. I believe your own coupon shouldn't have been sent to me. If u had looked up my account you would have seen that i was coming in to have my car serviced on the a date that was in the timeline of the coupon. You would have Caught that mistake and not sent that coupon if you knew that wouldn't have been able 2 use it because no where in the letter did say i couldn't used it with any other offer so me as a valued customer i should have received the extra 10 percent off. So my suggestion to use to check your appointment book before sending out your coupons!

Apr 10, 2016 jonathan r.

★★★★★

I worked with Mike on the manifold repairs on my ford truck. I was very pleased with how he informed me of how the repairs would be made, potential problems that could be encountered, as well as going beyond the initial repair to ensure I would be leaving their shop with a safe vehicle. Not only did my repairs get done at half the cost of the places I got estimates from, they also looked my truck over, brakes, fluids, checked for leaks, aired up my tires, greased my front end, all at no extra charge. They also have easy pay which in this economy is a great way to get work done on a flexible payment plan. Thank you Mike for revitalizing the power that my truck lost and was in desperate need of having. I highly recommend talking to Mike at tuffy for any of your automotive needs. I plan on getting more work done there.

Jan 27, 2016 Amy V.

★★★★★

Tuffy saved my car and me .They were there when everyone one else wasn't they offered me a solution that fit my budget and was able to get me a loan. I lived on a fixed income and was in tears. Tears of joy! Tuffy repaired my car gave me a loaner and even had me towed at no charge on cold night when the car stopped on me . The customer service is over the top. I am completely with Tuffy now I love them. Their waiting area is inviting and warm with coffee and water available at no charge.charge. Tuffy is an excellent example of how a successful business operates .

Jan 06, 2016 CM Y.

★★★★★

Fast, friendly, excellent service as always. Thank you so much Mike!! You made my day ... and I'm paying it forward. :-)

Dec 16, 2015 Ella T.

★★★★★

After trying a few other places in Bloomington and being disappointed, I brought my vehicle into Tuffy's and have stayed ever since! The customer service is second to none and the pricing is absolutely fair! They're financing option allowed us to pay off our bill over the period of a few months, with no additional interest because we payed it off before the 6 month interest free period was over. They always explain exactly what the car needs and what they are going to do before they start working on it. They are informative and honest and I recommend them to anyone!

Dec 10, 2015 Lynda B.

★★★★★

I would highly recommend Tuffy to any of my friends and family and I have. They are a great, reliable, honest group of people.

Dec 03, 2015 Alcia L.

★★★★★

Tuffy is OUTSTANDING! I called and got an appointment right away. I arrived to my appointment and the lounge was very welcoming as was the friendly staff that all greeted me. I explained I just purchased a new vehicle and was looking for a place to stick my loyalty to with my new jeep! They nailed it and went above and beyond. My vehicle was done on time and it was a quick and easy pick-up process. Then much to my surprise awaited a pink rose and a few coupons for future services. Tuffy made my day and will have my loyalty! :-) Thank you to everyone at Tuffy!

Nov 16, 2015 LaToya H.

★★★★★

The staff is very friendly. I appreciate their patience. The pricing was a bit overly but for the quality of service out weighs it a little bit. The waiting area is really nice. I have been to some auto shops and it is just filthy and nasty. It gives a great first impression. Aside from the pricing, I would highly recommend their services to others!

Oct 12, 2015 Patty B.

★★★★★

Tuffy on Veron is amazing. I took my car in for a 2nd opinion and glad i did. The service was awesome and with a smile. The gentlemen explained it to all and SHOWED me the problem and the urgency for my safety. I will definetley be back whenever my car needs to be worked on. Glad i can trust the people at Tuffy!

Oct 12, 2015 Patty B.

★★★★★

Amazing service and with a smile. I have to give Tuffy a huge thank you for the service and caring about my safety. I wasted my time at another place that had me wait for 1 week and 2 days to get a part and Tuffy had it in stock. The gentlemen explained it all perfectly and I have to say I will continue to take my Chili Pepper there and refer others Tuffy. God bless and again Thank you soooo much for everything. Plus the loaner i was given in the mean time. Friendly and awesome service!!!!

Oct 07, 2015 Mary K.

★★★★★

Tuffy provided a prompt evaluation of the problem with my car and an estimate that included a two year warranty. I had to leave my car for two days for the service to be completed, but they contacted me by phone to inform me that the work would take an additional day to complete. I was happy with the professional and friendly service.

Sep 28, 2015 Cheryl S.

★★★★★

Exceptional customer service. Professional staff who follow through on promises and in a very timely fashion. I am always treated as though my business really matters. I appreciate the extra mile the staff goes to assure customer satisfaction.

Sep 21, 2015 cathy p.

★★★★★

I keep returning to Tuffy because I believe they do good, honest work. I appreciate their courteous service and attention to detail, as well as their knowledge on my specific car repairs.

Sep 18, 2015 Tanner D.

★★★★★

By far the BEST customer service I have ever come across in any industry. Not only were they fast and friendly, but they actually drove my car to my place of employment 15 minutes from their shop. I would recommend Tuffy to anyone needing service on their vehicle.

Jun 01, 2015 Nick W.

★★★★★

I have used Tuffy's on E. Vernon as my car repair store since I moved to Bloomington/Normal. I prefer them as I always feel I'm being treated honest and fairly. I never in all of my times using them felt that they were trying to have me agree to have something done that wasn't necessary just to make a few more dollars. They answer all of my questions and have even told me that I should take my car to other shops when someone else can do a particular service cheaper or at no cost because it is under warranty. Their work is great, but if something is amiss after their service they will fix it at no charge. Can't ask for more than good prices and honest when looking for an auto repair shop.

May 22, 2015 Cecilia S.

★★★★★

Great group of guys...they got me in and took care of my muffler why I waited sitting on their plush leather couches, with coffee, & TV here in the waiting room. I'm about ready to fall asleep. Life is good until I get my bill. Also a shout out to Mark Wright who called ahead for me and talked to Mike and Brandon who worked to get me in and taken care of.

Apr 28, 2015 Michael S.

★★★★★

I just wanted to send a quick note with some feedback on my recent visit in to your facility. Dave looked after my vehicle. My whole experience was fantastic. The receptionist was very pleasant and helpful. When I was on my way in I called to confirm my appointment and the gentleman who took my call was very pleasant and helpful. Also, Dave was great with my truck. Overall I felt like everyone cared about me and my vehicle.

Apr 18, 2015 Anneliese F.

★★★★★

Recently my husband and I took a road trip from Minnesota to Mississippi. On our way home we ran into car trouble. Here we were 7 hours from home, with a check engine light on, a minivan driving poorly and three kids under the age of 4. The service we received at Tuffys is like nothing I have ever expierenced before. The staff was honest, fair and extremely quick. For dealing with car trouble away from home, this was a superior experience. I am very grateful for their help, and I am sad we do not live closer so that we could always bring our vehicles to Tuffys.

Mar 29, 2015 Jonathan G.

★★★★★

The staff are all very polite and professional. They completed their work on time and at a very fair price.

Mar 07, 2015 samantha p.

★★★★★

I want to just share how pleasant and friendly the staff are at the Tuffy automotive in Bloomington Il. I have taken my vehicle for service there about 4 times now and its just something to say about a nice clean smelling environment where you feel welcome and you are being taken care of. Jason and Mike are wonderful at customer service and I just wanted someone to know!

Jan 14, 2015 Ramesh N.

★★★★★

Best service ever I have got. Best costumer service, open in letting customer about every situation of car. Took care of everything. Excellent service. And price was cheap too. I think this is the best place to fix your car in town.

Nov 08, 2014 Laishah H.

★★★★★

Best auto service in town, they will get it right the first time.Very fast and the workers are very friendly, they have Great customer service. very nice environment super clean shop. I recommend this shop to everybody I love that place I'll never go anywhere else.

Sep 23, 2014 Kara M.

★★★★★

I LOVE Tuffy, they are always great about getting my vehicle in right away and get the job done fast!!!! I live 45 miles North of Bloomington and if for some reason they have to keep my vehicle they have always given me a loner. Everyone from the front office to the mechanics are wonderful!!!! I will keep coming back!!!

Sep 02, 2014 Brittany B.

★★★★★

5 Stars! Just picked up my car ☺ These guys are extremely helpful and the prices were great. I highly recommend them!

Mar 26, 2014 Patrick S.

★★★★★

Being a college student, I have plenty to stress about. When my truck needed repair I went to Tuffy and was incredibly happy with the service I received. They did professional work and they were all very easy to talk to about the issues. I would absolutely refer anyone to have their vehicle work done at Tuffy!

Jan 11, 2014 Cynthia M.

★★★★★

I can not say enough about the professionalism of the staff at Tuffy. I was treated kindly and quickly and was explained everything I needed to know. Thank you so much for the great job.

Dec 16, 2013 Curtis R.

★★★★★

I stopped in to Tuffy in Bloomington Il, on recommendation from a friend, to have my vehicle's coolant system looked at as I was not getting heat to the cabin of my car and my engine coolant was low. They performed a test to pressurize the system and look for leaks, finding one at a hose clamp. After taking the time to do the test they put on a new clamp, topped off my coolant and didn't charge me a dime. Amazing customer service! Will definitely be returning for future automotive repair needs.

Dec 16, 2012 Carol D.

★★★★★

Just purchased a 09 Enclave CXL with 77,000 miles on it 3 weeks ago from a dealership, gas mileage in the city was 10 mpg on average. Brought in due to poor mileage, Jason Angell did a fuel system cleaning on it today. It is 6:38 pm and I am now getting 16.3 (and still climbing)mpg!! Manufacturer rates it as 17 in the city. HUGE DIFFERENCE, THANK YOU SO MUCH

Sep 29, 2012 joyce K.

★★★★★

I have found a new home for my car! I took my car in for a brake estimate since 2 other dealers had told me that I needed them. I was ready for a new brake job when the owner sat down with me and told me I did not need a brake job. He also gave me a print out of when my car needs servicing according to the manual. I was so pleased with his HONESTY and INTEGRITY that I will never go anywhere else!

Aug 31, 2012 Rick S.

★★★★★

The certificates of excellence hanging on the walls at Tuffy's in Blomington says it all. I own three vehicles and trust them to perform great service and they have reasonable prices. I've come to trust their diagnostic skills and their mechanics are certified and friendly. I recently had my mom take her car there for service. She is an easy target at 81! This place treated her with kindness and the upmost respect. They took her home when she delivered her car and picked her up when it was ready. They have a new happy customer. Keep up the great job!

Apr 17, 2012 Cheryl S.

★★★★★

I have had several jobs done by the wonderful staff at Tuffy's and was impressed by the friendly, caring staff, the clean well stocked waiting room, the patient explanations of what needed to be done and the nice flower on my dash. Thanks for the great service.

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10% Off Any Repair Up To $500 (Max Savings $50)

Shock & Strut Special, $20 Off Struts or $10 Off Shocks Per Axle

FREE Brake Inspection Plus $10 OFF Any Brake Repair

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In a Fog (Fogged Windows in Cold Weather)
Fall and Spring Inspection at Tuffy Bloomi...
A Turn for the Worse (Using Turn Signals)
Gas Smell! (What Causes Gasoline Odors)
Idle Talk about Engines (Causes of Rough E...

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Welcome to Tuffy Bloomington

Loaner Vehicles - When you need a large repair, or if parts take a couple of days, we have a limited number of loaner vehicles that you can use. We just ask that you replace whatever gas you use.

Shuttle Service - If you are local within the Bloomington/Normal City area we offer limited shuttle service. Subject to social distancing measures.

2 Years/24,000 Mile Warranty with Roadside Assistance - Every purchase from Tuffy Bloomington over $25, even an oil change, is eligible for this excellent benefit. Roadside Assistance includes 2 occurrences up to $75 each for things like towing, flat tire service, fluid delivery or lock out.

Digital Inspection - We do a digital inspection of your vehicle and send you a text message with a link to open the photos and videos explaining the repairs recommended. We call you with details and pricing so you have the chance to ask questions. Repairs are prioritized into Red/Yellow/Green according to urgency. We take diagnostics seriously and we don't diagnose by replacing parts.

We service all makes and models, foreign and domestic, cars and trucks. On this site you will find great auto repair specials which update each quarter so check back often. Also, don't forget to sign up for our monthly eSpecial offers, to receive exclusive auto repair deals for our email customers only.

Looking for a Quick Quote for your auto service needs? Simply fill out the Quick Quote form and one of our technicians will get back to you within 24 hours. Thank you and we look forward to servicing your car or truck!

Our goal is to be the best auto repair shop in the Bloomington - Normal City area.

Give us a call today to schedule an appointment.

Tuffy
Tuffy Bloomington

Tuffy Bloomington

Family Owned & Operated

2 Years/24,000 Mile Parts & Labor Warranty

We Service All Makes & Models

FREE Shuttle Service See Store for Details

Complete Auto Repair

309.662.0537

Welcome to Tuffy Bloomington

(309) 662-0537

Quick Links

Misc

Tuffy Bloomington

Tuffy Bloomington

Family Owned & Operated

2 Years/24,000 Mile Parts & Labor Warranty

We Service All Makes & Models

FREE Shuttle Service See Store for Details

Complete Auto Repair

309.662.0537

Welcome to Tuffy Bloomington

(309) 662-0537

Need A Car Repair?

Quick Links

Misc

Tuffy Bloomington